Privacy Policy

Last updated: 6 November 2026

This policy explains how Ultimate EP handles your information. It covers the Ultimate EP plugin for Windows (VST3) and Mac (AUv3) and the Ultimate EP app for iPhone and iPad (coming soon). We collect as little as possible.

The iPhone & iPad app

The app does not collect any personal data. It does not require an account, does not ask for your name or email address, and does not track you.

The plugin

When you buy the plugin, our checkout provider and PayPal handle your purchase and payment details and emails you your download link and serial number. We receive your name, email address and order details so we can provide your licence and support. We never see your card details.

When you activate the plugin, it contacts our licensing server once to check that your serial number is valid. After that, it works offline.

Data stored on your device

Your settings and saved presets are stored only on your own device. They are never sent to us or to anyone else.

Analytics and advertising

The app contains no advertising and no third-party analytics or tracking tools.

MIDI and audio

The app uses MIDI input from connected keyboards purely to play sounds. It does not record or transmit what you play.

Children

Because the app collects no personal data, it does not collect data from children.

Launch mailing list

If you join the launch list on our website, we keep your email address only to tell you when Ultimate EP is released and about major updates. We never sell or share it. Every email includes an unsubscribe link, and you can ask us to delete your address at any time by emailing support@ultimate-ep.com. Our mailing list provider (EmailOctopus) stores the list on our behalf.

The sign-up form uses Google reCAPTCHA to block spam bots. reCAPTCHA collects information about your device and how you use the page, which is sent to Google. Google's Privacy Policy and Terms of Service apply.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new date.

Contact

Questions about this policy? Email support@ultimate-ep.com.